This article deals with topic titled ‘Work Culture .’ This is part of our series on ‘Ethics’ . For more articles , you can click here
|Two concepts in syllabus
- Work Culture – Concerned with interaction between workers within organisation and between workers & organisation
- Service Delivery – Concerned with interaction between Organisation and Outsiders
What is work culture?
|Work culture is a concept which deals in the study of:
- Beliefs, thought processes, attitudes of the employees.
- Ideologies and principles of the organization.
It is the work culture which decides the way employees interact with each other and how an organization functions.
Characteristics of a Healthy Work Culture
- Employees must be cordial with each other.
- Each employee should be treated as one. Partiality leads to demotivated employees .
- Appreciating the top performers and motivating low performers is important.
- Encourage discussions at the workplace. Each one should have the liberty to express his views.
- Organization must have employee friendly policies and practical guidelines. Expecting an employee to work till late night on his birthday is simply impractical. Rules and regulations should be made to benefit the employees.
- The “Hitler approach” does not fit in the current scenario. Bosses should be more like mentors to the employees.
- Promote team building activities to bind the employees together.
Methods of Improving Work Culture
|Work culture can be improved in a number of ways by:
- Objective Role Assignment : Role assigned should be as objective as possible
- Remove Role Ambiguity : Role Ambiguity should be totally removed
- Reinforcement in the event of creative expression of given role
- Improving communications between management and staff in both directions.
- Providing adequate rest breaks to prevent the buildup of fatigue
- Be fair but firm in dealings with subordinates.
- Take active interest in the personal and family needs/problems of subordinates.
- Take immediate action in cases of indiscipline and do not condone indiscipline in any form and at any level.
- Ensuring that jobs which pose a risk and which cannot be completely eliminated are rotated so that no individual spends long on that task.